Privacy Policy

Last updated: August 10, 2025

Who we are

XPawn Inc. (“XPawn”, “we”, “us”). This policy explains how we handle personal information on our website and when you book time with us.

What we collect

Contact & booking info: name, email, company, time zone, meeting details/notes.
Technical basics: IP address and standard server logs for reliability and security.

How we use it

To schedule and run meetings you request, and to follow up on your inquiry.
To operate, secure, and improve our site and services.
To comply with legal obligations and enforce our terms.

Lawful basis

For GDPR/UK GDPR purposes: consent (when you book or submit a form) and legitimate interests (scheduling, responding, site security, and service operation).

Sharing & processors

We use service providers (processors) to operate our services. These may include:

Scheduling: Cal.com (or similar) for booking and notifications.
Email/Calendar: Google for email delivery and calendar integration.
Hosting/Infrastructure: our web host and related security/logging services.

We do not sell or share personal information for cross-context behavioral advertising. If we add analytics or new processors, we will update this policy before they go live.

Cookies & tracking

We don’t run third-party analytics or ads. Our scheduler may set essential cookies to operate the booking flow. If we add non-essential cookies in the future, we’ll present a consent choice and honor Global Privacy Control (GPC) signals.

Retention

Booking records and related emails are retained for up to 24 months after our last interaction, unless you ask us to delete sooner or we must retain them longer for legal, security, or compliance reasons.

International transfers

Your information may be processed outside Canada (e.g., the United States) by our processors. Where applicable, we rely on appropriate safeguards (such as SCCs) and take reasonable steps to protect your information.

Your rights

You can request access, correction, deletion, or restriction of your personal information. You can also object to certain processing or ask for portability where applicable.

If you are in California, you may have additional rights under the CCPA/CPRA (e.g., to know, delete, correct, and to opt out of “sale”/“sharing”—which we do not perform). We honor GPC signals when applicable.

Children

Our site is not directed to children under 16, and we do not knowingly collect their data.

External links

Our website may link to third-party sites or services not operated by XPawn. Their content and privacy practices are their own. Once you leave our site, your use is governed by the destination’s terms and policies—we recommend reviewing them.

Changes

We’ll post updates here and revise the “Last updated” date. Material changes will be highlighted for a reasonable period.

Contact

You can reach us via either method:

1) Submit a privacy request:

Contact form

2) Email our Privacy Officer (James McCormack):

james@xpawn.ai

Complaints

If we can’t resolve your concern, you may contact a regulator. In Canada: Office of the Privacy Commissioner of Canada (OPC). In the EEA/UK, your local data protection authority.